Payment, Shipping & Returns
PAYMENT
Please note that all prices online are displayed in Euros (€). All orders in Europe are charged taxes.
Accepted forms of payment:
Mastercard, Visa, Amex, American Express, Klarna
SHIPPING
All orders are shipped with DPD, UPS, or Fedex. Once an order has been shipped, you will receive an email outlining your order and tracking information.
Shipping costs get calculated at the check out.
If there is a unit or apartment number associated with you address, please include this information in your shipping information.
ORDER PROCESSING
All orders placed on the Webshop will be fulfilled in the order that they are received. Please allow 2-7 days for order processing. Once the order has been processed, we strive to have the package delivered in 3-5 business days for Europe and 5-7 business days for International orders.
Please note, when international orders reach their destination country, they may be subject to customs clearance procedures which may cause delays beyond original delivery estimates. Additional fees may also be incurred dependent upon the destination country’s import laws. The payment of these fees is the responsibility of the buyer.
RETURNS/EXCHANGES
All orders are eligible for a return/exchange within 30 days of receipt. Items must be unworn, unwashed, and have all hangtags attached. Within the 30 day time frame you can return your items without any given reason, but we’ll apply a 25% restocking fee in any case.
If you would like to return or exchange your order, please contact us at info@labwearstudios.com with the subject line of “Return/Exchange-Your Name-Order Number”. Please include your order number, contact information, and reason for your return (if you choose to). Your e-mail must be sent within the 30 day time frame.
Return and exchange costs are at the expense of the customer.